Privacy policy

Privacy Policy

Effective Date: 16 September 2026

At z6w Fashion, we respect your privacy and are committed to protecting the personal information you share with us while using our website or placing an order.

1. Information We Collect

When you visit our website, contact us, or place an order, we may collect information such as:

Name
Mobile number
Email address
Billing and shipping address
Order and purchase details
Information you provide when contacting our support team

Payment-related information may be processed securely through the payment gateway available at checkout. We do not ask customers to share sensitive payment information through email, WhatsApp, or social media.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Contact you regarding your order
Provide customer support
Handle returns and exchanges
Send important updates about your order
Improve our website and shopping experience
Prevent fraudulent or unauthorized transactions

3. Sharing of Information

We do not sell your personal information.

Your information may be shared with service providers when necessary to complete your order or provide services, such as delivery and payment processing.

4. Payment Information

Payments are processed through the payment option or payment gateway made available on our website. Payment details are handled through the relevant payment processing system.

For your security, please do not send card details, banking passwords, OTPs, or other sensitive payment information to us through email, phone, WhatsApp, or social media.

5. Cookies

Our website may use cookies and similar technologies to help provide a better browsing experience, remember preferences, and understand how visitors use our website.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable steps to protect the personal information we collect. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, or other website functions. These services may process information according to their own privacy policies.